Key Responsibilities:
• Support the Flight Simulator Training Devices: Attend maintenance calls, Prepare and ensure that the training devices are ready for EASA recurrent evaluations.
• Identify, and take the lead to diagnose, troubleshoot, and resolve complex training device issues, including EASA raised issues.
• Perform the role of device or task caretaker. Manage all aspects of the device or task autonomously. Seek and make improvements to procedures related to various training device maintenance tasks. Mentor and provide on the job technical training to junior engineers and technicians. Assume the role of technical expert for multiple simulator systems. (i.e. Visual, Motion, Flt Controls, etc…)
• Monitor Sim issues and action / update issues that are assigned to the on-site team for action. Perform all requested tests, and provide clear and concise feedback.
• Work with the specialists on complex issues that require extensive testing, troubleshooting, research, and design. Take on special projects based on the needs of the operation.
• Comply with Environmental Health & Safety standards, instructions, and safe working procedures. Exercise duty of care for own H&S, and that of others who may be affected by h work.
• Plan and coordinate most maintenance tasks, regularly review and update all issues for planning purposes, generate reports for review during technical meetings, ensure that the training devices are ready for EASA recurrent evaluations, make sure that all maintenance records are up-to-date
• Ensure that all training devices achieve the , Departmental, and Service Level Agreement KPIs. Ensure that all projects and DRs are worked on, addressed and brought to closure in a timely manner. Make sure that authority and customer business critical issues are cleared within specified targets.
• Participate in regular technical meetings, EASA evaluation debrief meetings, intern audits, and SLA review meetings with upper management a the customer. Act as Deputy Group Leader Technical Operations in his absence. Work with Customer Service to follow-up on business critical issues.
• Assist and actively participate in the yearly performance evaluation of the team and individuals. Assist the Group Leader Technical Operations in the generation of the employee development plan. Mentor and share knowledge with fellow engineers and technicians in order to develop their skill sets. Develop technical workshops and provide on the job training to engineers and technicians.
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