The main purpose of the IT Support role is to be responsible for installing, maintaining and
troubleshooting all computer hardware, software, websites, and other electronic devices within the
organization. In addition, is responsible of answeri all IT related ticket that he received
from organization’s portal. Working either over the phone, through remote desktop, by e-mail, or face to-
face with employees, will answer the technical questions of all users, and escalating them to
higher-ups if required.
Hold BS degree in IT (computer scien, software engineering)
Microsoft Certified Desktop Support Technician (MCDST) is plus.
Familiar with programming & web development
Very good knowledge of Windows & office
Good knowledge of network
Fluent in English
Very good communication skills
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