We are seeking an experienced Operations Manager with 4-5 years of expertise in the food delivery industry to oversee and manage our operations across platforms such as Careem, Talabat, and Deliveroo. The ideal candidate will ensure efficient rider management, optimize operations, and maintain high service standards.
Key Responsibilities:
1. Oversee daily operations for food delivery services across multiple platforms.
2. Monitor rider performance, analyze operational metrics, and implement improvements.
3. Ensure compliance with platform guidelines, safety regulations, and quality standards.
4. Collaborate with platform representatives to address and resolve operational challenges.
5. Develop schedules, manage resources, and optimize delivery routes.
6. Lead, train, and motivate riders to achieve service excellence.
Requirements:
1. Bachelor’s degree in Business Administration, Logistics, or related field.
2. 4-5 years of experience in operations within the food delivery industry.
3. Strong leadership, communication, and organizational skills.
4. Familiarity with delivery platforms like Noon, Talabat, Deliveroo, Careem, Smiles.
5. Ability to handle a fast-paced environment and resolve operational issues effectively.
If you are passionate about operational efficiency and ready to lead in the fast-growing food delivery sector, we’d love to hear from you!
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