job Summary: The Receptionist serves as the first point of contact for visitors, clients, and staff, providing a professional and welcoming environment. This role is responsible for managing phone calls, scheduling appointments, and assisting with various administrative tasks to ensure smooth office operations.
Key Responsibilities:
Greet and welcome visitors in a professional and friendly manner.
Answer, screen, and forward phone calls to the appropriate departments.
Manage and schedule appointments and meetings for staff and visitors.
Handle incoming and outgoing mail and deliveries.
Maintain the cleanliness and organization of the reception area.
Provide general administrative support, including data entry and filing.
Assist with office supplies management and restocking as needed.
Provide information to clients and visitors and direct them to appropriate departments or staff.
Maintain confidentiality and handle sensitive information with discretion.
Perform other administrative duties as required.
Qualifications:
High school diploma or equivalent (additional qualifications in office administration are a plus).
Proven experience as a receptionist or in a customer service role.
Strong verbal and written communication skills.
Proficient in MS Office (Word, Excel, Outlook).
Excellent organizational skills and the ability to multitask.
Professional appearance and demeanor.
Ability to handle a high volume of calls and visitors efficiently.
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