•Customer Service: Attend to customers in the shop, assisting with inquiries and facilitating fabric sales, alteration services, attending the customers for stitching.
•Online Sales Support: Respond to online inquiries, calls, and messages from customers to promote and sell products.
•Order Fulfillment: Arrange online deliveries, ensuring timely and accurate processing.
•Social Media Management: Handle all social media platforms and pages creating high-quality content and managing promotions
•Product Knowledge: Stay informed about product details, trends, and promotions to provide customers with accurate information and helpful recommendations.
This demands a clear understanding of our products, services and price.
•Customer Relations: Maintain positive relationships with customers to enhance customer loyalty.
•Data Entry and Record-Keeping: Enter sales and expense data accurately into relevant systems and maintain up-to-date records.
•Daily Reporting: Prepare daily reports as required by management. Maintain and organize files, c, administrative records, and supporting doents for expenses
and sales.
•Cash Handling and POS Management: Manage cash transactions, handle Point of Sale (POS) systems, and ensure accurate record-keeping.
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