Responsibilities
•Ensure high levels of customer satisfaction through excellent sales service
•Assess customers’ needs and provide assistance and information on product features
•“Go the extra mile” to drive sales
•Maintain in-stock and presentable condition assigned areas
•Actively seek out customers in the office
•Remain knowledgeable on products offered and discuss available options
•Cross sell products
•Handle returns of merchandise and samples
•Team up with co-workers to ensure proper customer service
•Build productive trust relationships with customers
•Comply with inventory control procedures
•Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
Sales Associate skills
Proven work experience as a Sales Associate, Sales Representative or similar role
•Basic understanding of sales principles and customer service practices
•Proficiency in English
•Basic Math skills
•Working knowledge of customer and market dynamics and requirements
•Familiarity with inventory procedures
•Solid communication and interpersonal skills
•A friendly and energetic personality with customer service focus
•Ability to perform under pressure and address complaints in a timely manner
•Availability to work flexible shifts
•High school degree; BS degree in Marketing or related field would be a plus
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