Job Description
Key Responsibilities:
Booking Appointments: Managing client scheduling and ensuring efficient time management. Coordinating employee schedules, and transportation.
Customer service: responding to customers on all communication platforms. Whatsapp, email and social. media.
Inventory Management: Monitoring salon supplies and restocking as needed.
General Organization: Ensuring the salon runs smoothly and efficiently.
Skills
B) Skills and tools: The individual should be proficient in tools and systems such as:
1-Softwares for Booking Appointments (examples):
Fresha
Mindbody
2-Customer service (examples):
What’s App
Outlook
Instagram and Snapchat
3- Inventory Management Tools (examples):
Square for Retail
Salon-specific inventory features in Fresha or Zenoti
4- General Organization and admin tools (examples):
Trello
Asana
Google workspace
Canva
5-Social media: it would be a plus to have content creating skills for day-to-day social posting and video content creation.
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