Job Title: Bartender Waitress
Job Overview:
We are seeking a friendly, energetic, and customer-focused Bartender Waitress to join our team. In this dual role, you will serve drinks at the bar and attend to customers' food and beverage needs, ensuring a memorable experience for all guests. You will be responsible for maintaining a clean, organized bar area, taking orders, and providing exceptional service to ensure customer satisfaction.
Key Responsibilities:
Bartender Duties:
Prepare and serve alcoholic and non-alcoholic beverages according to the menu and customer preferences.
Mix and serve drinks quickly and accurately, ensuring consistency and high-quality standards.
Check customers' identification to verify legal drinking age.
Handle cash and process payments for drinks and other items.
Maintain cleanliness of the bar, including wiping down surfaces, restocking supplies, and organizing bar tools and glassware.
Keep track of drink inventory, order supplies as needed, and report any shortages to management.
Provide recommendations for drinks and promote new or featured items to guests.
Engage with customers, create a welcoming environment, and ensure prompt service.
Waitress Duties:
Take food and drink orders from customers at tables, ensuring all requests are accurately captured.
Deliver food and beverages to customers in a timely manner.
Ensure the cleanliness of tables and dining areas, including clearing dishes and resetting tables.
Handle customer inquiries and resolve issues or complaints promptly and professionally.
Upsell menu items, including special promotions, and make suggestions based on customer preferences.
Work with kitchen staff to ensure accurate and timely food orders.
Ensure proper presentation of food and beverages when serving customers.
Provide a high level of customer service, ensuring guests feel welcomed and valued.
Required Skills and Qualifications:
Proven experience as a bartender or waitress, with knowledge of both bartending and serving food.
Strong customer service skills, with the ability to interact effectively with a variety of guests.
Knowledge of cocktail recipes and bar operations.
Excellent communication and interpersonal skills.
Ability to multitask in a fast-paced environment.
Strong attention to detail and organizational skills.
Ability to handle cash and make change accurately.
Physical ability to stand for long periods and lift heavy trays.
A positive attitude and a passion for providing excellent service.
Preferred Qualifications:
Certification in responsible alcohol service (e.g., TIPS certification).
Experience working in a high-volume bar or restaurant environment.
Basic knowledge of food safety standards.
Flexible schedule with the ability to work evenings, weekends, and holidays.
Work Environment:
This position requires working in a fast-paced environment, often on your feet for extended periods. You will be required to interact with customers, co-workers, and kitchen staff regularly. Proper safety and hygiene standards must be maintained at all times.
DISCLAIMER: Dear Candidate! You are fully responsible to deal with the employer on the hiring process. GulfJobs.com will not take any responsibility on your hiring process. Genuine employer does not ask money for hiring!