System Monitoring: Monitor computer systems and networks to ensure they operate efficiently and without disruption.
Batch Processing: Execute and monitor batch processing jobs, ensuring timely completion and addressing any errors or issues.
Data Entry: Perform data entry tasks accurately and efficiently into computer systems and databases.
Hardware Maintenance: Conduct routine checks and basic maintenance on computer hardware to ensure optimal performance.
Software Operations: Execute and troubleshoot software applications and programs as needed.
Job Scheduling: Schedule and coordinate computer processing jobs to meet organizational requirements.
Backup and Recovery: Implement and monitor data backup and recovery procedures to safeguard against data loss.
Error Resolution: Investigate and resolve issues related to hardware, software, and data processing errors. Escalate problems to appropriate support teams when necessary.
Doentation: Maintain accurate records and doentation of system activities, job runs, and error reports.
Security Compliance: Ensure adherence to security protocols and policies to protect sensitive data and systems.
Collaboration: Work closely with IT support teams, programmers, and other stakeholders to address technical issues and implement solutions.
System Upgrades: Assist in the installation and testing of system upgrades and patches.
Qualifications:
Technical Knowledge: Solid understanding of computer systems, hardware, and software applications.
Attention to Detail: Keen attention to detail to identify and address errors in data and system processes.
Problem-Solving Skills: Ability to troubleshoot and resolve technical issues efficiently.
Time Management: Effective time management skills to prioritize tasks and meet deadlines.
Communication Skills: Good communication skills to interact with team members and escalate issues when necessary.
Adaptability: Ability to adapt to changes in technology, software, and system configurations.
Team Player: Willingness to collaborate with other IT professionals to achieve organizational goals.
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